1) Controllers of Personal Information
Any personal information provided to or gathered by SF Studios is controlled by SF Studios, whose registered office is at: SF Movement Studio Ltd, 5 Ella Mews, London, NW3 2NH.
2) What Personal Information about studio users does SF Studios Gather?
The information we gather from our studios users help us to continually improve your experience at SF Studios. This personal information may include: your name and contact information; date of birth; preferred communication methods, address. We also create information that becomes part of the personal information we hold about you, such as your membership number and your usage of the studios. We may also collect and create details on joint members and other family members, where applicable, including family members under the age of 18.
We also collect the following information:
- Sensitive information
The term "sensitive information" in this context refers to information related to your health. We do specifically collect health data to the extent that it is required to assess your readiness for physical exercise. We will use health information provided by you exclusively to serve you better and meet your particular needs. By providing the sensitive information to us, you are consenting to our using it in the manner set out in this Policy.
- Personal Information from Children
We do not knowingly collect personal information from individuals under 18 years of age without the permission of their parent or guardian. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.
- Photographs for Membership Card
In the interests of security and the prevention of crime, we may take a digital photograph of each member to whom a membership card is issued. By providing the digital photograph to us, you are consenting to our using it in the manner set out in this Policy.
- Contacting us via Website or otherwise
When you use the www.sfstudioslondon.com website (“Our Site”) or contact us by post, telephone, fax, email or SMS, we collect, store and use certain personal information that you disclose to us. This includes details such as your name, address, telephone, fax, email and mobile phone number as well as traffic data, location data, web logs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. If you contact us, we may keep a record of that correspondence.
We use CCTV in our SF Movement Studio for health and security reasons. If you have any queries in relation to the use of CCTV operating in and around our clubs please contact us.
We also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
3) What do we do with personal information collected from you?
We use personal information to provide the services you request from SF Studios such as to facilitate: staff administration, administration of your membership of the club, facilitate bookings of classes and appointments with our own or third party service providers and other transactions. We may also use the information to: advertise products and services, to process payments and maintain accounts and records, to prevent crime and aid in the prosecution of offenders, and to administer and maintain membership records. In addition, we use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
We also use your details to send you newsletters and promotions, and to conduct online surveys or surveys by telephone; prize draws; competitions and other promotions via email, telephone or post. We will also use the information in the course of collecting your payments that may be due to us from you.
4) What about Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to automatically collect information from your computer such as your IP address and other details about your computer which are automatically collected by our web server, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise Our Site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to Our Site.
5) Does SF Studios share the Information it receives?
Promotional Offers: Sometimes we send offers to studio users on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please let us know in writing.
With your consent, other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
6) How Secure is Information about me?
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
7) What about Links to other websites?
Our site may include links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
8) What Choices do I have?
9) Are Children allowed to use SF Studios?
If you are under 18, you may use SF Studios only with the involvement of a parent or guardian.
10) What Rights do I have in relation to my Personal Information?
You have the right to ask us not to process your personal information for marketing purposes by sending an email to theadministration team. The General Data Protection (GDPR 2018) gives you the right to access personal information held about you. Your right of access can be exercised in accordance with the. If you would like to access your personal information contact us by email email@example.com by post to Data Requests, SF Studios 5 Ella Mews, London, NW3 2NH.
11) Notices and Revisions
If you have any concern about privacy at SF Studios, please e-mail us a thorough description and we will try to resolve the issue for you.
SF MOVEMENT STUDIO LTD NEWSLETTER PRIVACY NOTICE
This privacy notice tells you about the information we collect from you when you sign up to our email newsletter. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data. We ask for your consent before collecting or processing any of your personal information.
WHO ARE WE?
Our company name is SF Movement Studio Limited, with a registered address of 5 Ella Mews, London, NW3 2NH. You can contact us at firstname.lastname@example.org or by phone on 0207 2841168. You can also contact us by post: SF Movement Studio Ltd, 5 Ella Mews, London, NW3 2NH. If you have concerns about how your data is used, please email SF Movement Studio Ltd Office Manager at email@example.com
WHAT PERSONAL DATA DO WE COLLECT?
When signing up for our newsletter, we collect your name, address, email address, Mobile number and IP address you signed up from. We collect this information through forms on our website and through Mindbody when you create an account with us.
We also collect information such as when you have opened or clicked on one of our emails. This helps us work out which of our emails are most interesting to our subscribers. We store the date you signed up and your approximate location.
If signing up via our website, you give your consent by typing in your email address and clicking ‘subscribe’ in the clearly stated section for signing up to the newsletter. If you sign up via our SF Movement Studio mobile application. Your affirmative consent is given when you tick the checkbox next to “Subscribe to our newsletter & promotions”. You can withdraw your consent at any time by clicking on the unsubscribe link at the bottom of every newsletter we send.
WHY DO WE COLLECT THIS INFORMATION?
We collect this information for the purposes of keeping you up to date with the latest news and events at SF Studios. Your information is not used for any other purpose. We collect your IP to prevent spam and to validate your consent.
WHAT DO WE DO WITH YOUR INFORMATION?
HOW LONG DO WE KEEP YOUR INFORMATION FOR?
Your information is stored for as long as you stay our client or it requested to keep by the law. You can request for your information to be deleted by emailing firstname.lastname@example.org. We will never email you marketing messages if you have unsubscribed. From time-to-time, we may clean up our mailing list by deleting subscribers who have not opened any of our emails for a long period of time.
YOUR RIGHTS OVER YOUR INFORMATION
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. You can unsubscribe from our newsletter at any time by clicking on the “Unsubscribe” link at the bottom of every email. You have the right to fully withdraw your consent to us processing your data by asking us to permanently delete your data. To submit a request by email, post or telephone, please contact the Office Manager on the details below:
Data Protection Officer,
SF Movement Studio Ltd,
5 Ella Mews,
YOUR RIGHT TO COMPLAIN
If you have concerns about how we process your data, your initial contact should be with our Data Protection Officer (details above). If you are not satisfied with the outcome, you can contact the Information Commissioner’s Office via their website at www.ico.org/concerns or write to them at:
Information Commissioner’s Office